Microsoft Outage affecting multiple Microsoft Services

Incident Report for WorkPac Pty Ltd

Update

Update – Microsoft’s fixes are starting to show slight improvement, and it is adding more server capacity to speed up recovery.
Outlook and other Microsoft 365 services are starting to come online for some users, however these are patchy and will be unreliable for the moment.

We provide more information as Microsoft updates the fixes further.
Posted Nov 13, 2026 - 17:10 AEST

Update

Update - Microsoft is adding more server capacity to help services come back online.
It is monitoring the impact of these changes to decide the next steps for restoring service across all affected regions.
We’ll keep monitoring Microsoft's updates and post another update as soon as there’s further progress.
Posted Nov 13, 2026 - 13:09 AEST

Update

Update:
The Microsoft 365 outage is ongoing and Outlook is currently unavailable for most users.
Microsoft has advised that restored servers are failing again under load, and it is working on further fixes. There is no confirmed restoration time yet. Teams, SharePoint and Copilot may also be affected.
We will provide further information Microsoft’s next update.
Posted Nov 13, 2026 - 10:36 AEST

Investigating

Microsoft have advised earlier this morning of a global outage - Users may be unable to connect to multiple Microsoft 365 services.
This includes Microsoft Teams, SharePoint Online, Copilot, among others.
We will update further as soon as Microsoft provides more information.
Posted Nov 13, 2026 - 07:02 AEST
This incident affects: Microsoft Exchange, Microsoft Office, Microsoft OneDrive, Microsoft Teams, Microsoft Viva Engage, and Power BI.